brawlstars吧 关注:5,836贴子:57,589
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时隔半年,再次找到Supercell的客服

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Dear Dimitris:
I opened a big box between 10 o'clock and 12 o’clock in today morning, but I didn't get any of the rewards .The system stole my suitcases! 😨😨
Maybe, there is a Crow in that box, in this case, my loss is very serious!
I love Supercell very much, I love Brawl stars very much. 😱💔
I've been in the test so far for a whole year, but the system has a BUG to steal my reward. 😢😫
Maybe I missed Crow really? I hope I can get the corresponding compensation~~~😄🤠
(Give me a crow, please.😭)
🌵Have an amazing day!🌵
Blitz from Supercell’s fans.


来自iPhone客户端1楼2018-06-18 21:25回复
    下面是回话,最后一句相当可爱


    来自iPhone客户端2楼2018-06-18 21:26
    回复
      Hey Blitz!👋
      Thanks for writing back to me mate! Dimitris here, hope you are fine and having an awesome day!😎👊
      I just had a quick look at your Brawl Box Log and Brawlers Log and did not find any problems in your account and in your Brawl Boxes Logs.
      However, I can see from the logs that you opened a couple of boxes yesterday and below you will find all the items you unlocked in case you didn't have the chance to see them.
      17 Jun 2018 14:00:23Power Points (BO)15
      17 Jun 2018 14:00:23Coins15
      17 Jun 2018 14:00:23Event Tickets1
      17 Jun 2018 14:00:23Power Points (PIPER)6
      17 Jun 2018 08:04:40Power Points (RICOCHET)6
      17 Jun 2018 08:04:40Power Points (PIPER)6
      17 Jun 2018 08:04:40Coins17
      17 Jun 2018 07:48:16Star Power (BULL)1
      17 Jun 2018 05:35:42Event Tickets1
      17 Jun 2018 05:35:42Power Points (NITA)14
      I have also verified with the Game Team if there is a possibility of losing contents due to poor connectivity, and they have assured me that it is not possible. Brawl Stars has built-in fail safes that prevent contents from disappearing or being undelivered.
      Believe me Blitz my friend, if it was up to me I would give you Crow now but the truth is that Legendaries can only be unlocked through Brawl Boxes and my hands are completely tied!👐
      If you have any more questions or need our help, don't hesitate to ask me, I am your guy!👊👊
      🌵Have an amazing day!🌵
      Dimitris from Supercell Support Team.
      PS: I have no Legendaries too and I play since the game was released!🤤


      来自iPhone客户端3楼2018-06-18 21:26
      回复
        下面我该问小客服什么问题呢


        来自iPhone客户端5楼2018-06-18 21:27
        回复
          Ps:当你的小箱子和十个勋章的大箱子能开的时候一起点,系统绝对会坑掉你其中一个箱子,可亲测


          来自iPhone客户端6楼2018-06-18 21:28
          回复(2)
            客服界的标杆,中国区皇室战争的客服什么时候能这么幽默细心就好了


            来自iPhone客户端7楼2018-06-18 21:30
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