刚收到lily通知项目结束的通知！看到他说不用操作就会退款到当时付款的信用卡里在未来60天。但是如果信用卡过期的话，他就提供支票和paypal账号。我的信用卡正好换新的了，就根据他提供的表格连接写了paypal账号。这样就算完事了？等着退款？其他人收到邮件了吗？？感觉lily项目整个就是一个笑话，哎！我的第一海外众筹就失败了！！！请吧主出来说说吧
lilycamera吧 关注：569贴子：887
我也收到他们的倒闭退款的EMAIL了，我的信用卡也过期了，所以通过他们的Email下方的链接填写了自己的贝宝账户和机器预定码等相关信息，这个事情也快过去1个多月了，前段时间我又给他们发邮件询问推官事宜，回复我的邮件说的意思是公司人力资源有限，他们会尽快的去推动退款事宜的进展。总之没事你一定要多问，美国的财务审查制度是非常严格的，这个公司也不是什么山寨草包公司，不存在现金流被携款私逃这种事情，总之就是个等，我全当做一次掉期美元交易了。转手我就买了大疆的Mavic~~。
这是他们客服的地址，没事就发信询问催促，support@lily.camera
这是他们客服的地址，没事就发信询问催促，support@lily.camera
IP属地:黑龙江
12楼2017-02-20 19:03
12楼2017-02-20 19:03收起回复
The Adventure Comes to an End Dear Lily community,
Antoine and Henry here from the Lily team. When Lily set out on the journey to create a flying camera over 3 years ago, we were determined to develop and deliver a product that would exceed your expectations.
In the past year, the Lily family has had many ups and downs. We have been delighted by the steady advancements in the quality of our product and have received great feedback from our Beta program. At the same time, we have been racing against a clock of ever-diminishing funds. Over the past few months, we have tried to secure financing in order to unlock our manufacturing line and ship our first units - but have been unable to do this. As a result, we are deeply saddened to say that we are planning to wind down the company and offer refunds to customers (details below).
We want to thank you for sticking with us and believing in us during this time. Our community was the drive that kept us going even as circumstances became more and more difficult. Your encouraging words through our forums and in your emails gave us hope and the energy we needed to keep fighting.
Before we sign off, we want to thank all the people who have worked at Lily, who have partnered with us, and who have invested in us. Thank you for giving your all, nights, weekends and holidays, in the effort to deliver a great product.
After so much hard work, we are sad to see this adventure come to an end. We are very sorry and disappointed that we will not be able to deliver your flying camera, and are incredibly grateful for your support as a pre-order customer. Thank you for believing in our vision and giving us the opportunity to get this far. We hope our contribution will help pave the way for the exciting future of our industry.
Sincerely,
Antoine and Henry
Lily Founders
Refund Details:Lily will be offering a refund to customers over the next 60 days. We will be initiating refunds to the payment card used for the original transaction (no action is required on your part; please allow 14 days for the refund to appear on your statement).If the card you used is expired, please fill out this form so we can work with you on providing a refund by other means (e.g., PayPal or check).
Antoine and Henry here from the Lily team. When Lily set out on the journey to create a flying camera over 3 years ago, we were determined to develop and deliver a product that would exceed your expectations.
In the past year, the Lily family has had many ups and downs. We have been delighted by the steady advancements in the quality of our product and have received great feedback from our Beta program. At the same time, we have been racing against a clock of ever-diminishing funds. Over the past few months, we have tried to secure financing in order to unlock our manufacturing line and ship our first units - but have been unable to do this. As a result, we are deeply saddened to say that we are planning to wind down the company and offer refunds to customers (details below).
We want to thank you for sticking with us and believing in us during this time. Our community was the drive that kept us going even as circumstances became more and more difficult. Your encouraging words through our forums and in your emails gave us hope and the energy we needed to keep fighting.
Before we sign off, we want to thank all the people who have worked at Lily, who have partnered with us, and who have invested in us. Thank you for giving your all, nights, weekends and holidays, in the effort to deliver a great product.
After so much hard work, we are sad to see this adventure come to an end. We are very sorry and disappointed that we will not be able to deliver your flying camera, and are incredibly grateful for your support as a pre-order customer. Thank you for believing in our vision and giving us the opportunity to get this far. We hope our contribution will help pave the way for the exciting future of our industry.
Sincerely,
Antoine and Henry
Lily Founders
Refund Details:Lily will be offering a refund to customers over the next 60 days. We will be initiating refunds to the payment card used for the original transaction (no action is required on your part; please allow 14 days for the refund to appear on your statement).If the card you used is expired, please fill out this form so we can work with you on providing a refund by other means (e.g., PayPal or check).
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