我刚刚付款了英国的个人签证
想退款，然后我点了 view my payment 然后点 request refund 填完了 refund reason 之后
想提交就点 apply for refund之后 突然高亮了我的 payment date。怎么点apply for refund都没用
附上他的退款政策说明：
Your visa application fee will be refunded only if the application is withdrawn in writing within 3 months and 7 days of the original date of application and prior to the submission of biometric data; or if any application processing has taken place, if the submission of biometric data is not required in your case.
到底我要怎么样才能申请到退款，有人有这样的经历吗？谢谢
想退款，然后我点了 view my payment 然后点 request refund 填完了 refund reason 之后
想提交就点 apply for refund之后 突然高亮了我的 payment date。怎么点apply for refund都没用
附上他的退款政策说明：
Your visa application fee will be refunded only if the application is withdrawn in writing within 3 months and 7 days of the original date of application and prior to the submission of biometric data; or if any application processing has taken place, if the submission of biometric data is not required in your case.
到底我要怎么样才能申请到退款，有人有这样的经历吗？谢谢
