Dr. Hardy [Ed Asner], a legendary doctor in the world of sports medicine, barely interviews Callie when he meets her.
Hardy gives Callie the job, starting immediately. Her first task is to organize 10 years' worth of patient files, but he doesn't give her any instructions on how he'd like them organized — by patient, age, outcome, or something else. Hardy tells Callie to just "figure it out."
Callie organizes the files by procedure, since that's what Hardy wants to compare in his study. But Hardy says that he doesn't want to compare procedures of a 20-year-old and a 60-year-old and asks Callie if she got her degree from a cereal box.